311 Service Request

• Report a dog nuisance to the Buffalo Animal Shelter
• Report a rodent problem
• Report a pest problem

(To ask a question regarding a Departmental concern or policy at a CitiStat meeting.  This is not a service request.)

• Ask a question at CitiStat

• Request tree trimming
• Request tree removal
• Request tree planting
• Request stump removal

To request a Garbage Tote or make changes to the size or number of totes assigned to your property, please call us directly at 311 or 851-4890 and a Call Center Representative will be happy to assist you.  If you are not the property owner, the owner must also confirm essential information with us before a change order can be placed.

• Report a missed garbage pick up
• Report a missed recycling pick up
• Report a missed bulk trash pick up
• Report excessive trash at curbside
• Report graffiti in your area   

• Report a housing violation
• Report a sidewalk that has not been cleared of snow or ice

• Report a parking violation  

• Report a police issue
• Buffalo Police Department Website

• Request street plowing
• Request street salting
• Report a pothole
• Report a city sidewalk inspection for replacement or repair 
• Report a problem with a traffic sign  
• Report a sidewalk that has not been cleared of snow or ice

• Report a faulty street light
• Request services from the Sewer Authority
• Request services from the Water Authority