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Home > City Departments > Parking Department > Division of Parking Enforcement > Most Frequently Asked Questions

Most Frequently Asked Questions


1) Who do I make the check payable to?

    Parking Violations Bureau

2) What is the mailing address?

    For Payments:
    Parking Violations
    P.O.Box 20
    Buffalo, NY 14240-0020

    For Disputes:
    Parking Violations
    Room 111, City Hall
    Buffalo, NY 14202


3) How do I dispute the summons I received?

    You may check off the box for "Not Guilty", mail it to Room 111 City Hall, Buffalo, NY 14202. We will schedule a time for you to appear and notify you by mail. Parking tickets cannot be contested on the grounds that the operator is unable to pay. Also a ticket cannot be contested solely on the grounds that you believe that the Parking Regulation you violated is unfair.

4) I paid my ticket, why did I receive a bill?

    Look at the bottom line on our bill entitled "Notice of Impending Judgement". You will see a box listing information pertaining to the summons. Look over to the box entitled "Amount Paid". If the amount in the box corresponds to the amount you paid, you are being billed for 1 of the following:
      a) Your payment was late and penalties have been assessed.

      b) You did not pay the proper fine amount.

5) Who do I contact if my vehicle has been impounded?

    Call 851-5182 and notify the representative that your car is impounded. Any outstanding tickets under the registered owners name and/or the titled owner must be paid, the vehicle must be registered and insured and all towing and storage charges satisfied in order to obtain a release form. If the police have a hold on the vehicle you will also need written authorization from the Police Department in order to retrieve the vehicle

6)  When do you have to follow parking regulations?

You have to park legally every day of the year, no exceptions for holidays.

7)  What holidays do you not have to pay at parking meters?

Meters are in effect 8 a.m. to 5 p.m. (unless otherwise posted), Monday through Saturday, Sundays and Legal Holidays are excluded.  Holidays are New Year’s Day, Decoration Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day only.

8How do you know what’s a bus route?

Go to the nfta website http://nfta.com/Routes/Routes.aspx