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Office of New Americans


The Office of New Americans aims to ensure that Buffalo remains a welcoming city and a preferred resettlement site in the U.S.  The Office works to create economic & academic opportunities within the City’s incumbent population and in its growing immigrant and refugee communities.  Its mission is to promote access to City services, area resources and to implement policies that facilitate successful integration of newcomers into the civic, economic, and cultural life of Buffalo.


The City of Buffalo Office of New Americans was launched by Mayor Byron W. Brown in 2015 and now celebrates Immigrant Heritage Month annually. 

Learn about Buffalo’s 2015 Immigrant Heritage Month event here

Learn about Buffalo’s 2016 Immigrant Heritage Month event here

In February of 2016, the City published its New Americans Study, a study commissioned to analyze Buffalo’s immigrant and refugee communities; outline current and needed services; and produce recommendations on how to best improve or initiate new and existing services.

Read the City of Buffalo's New Americans 2016 Study here

ONA New Americans Study: Progress and Action

Jessica Lazarin, Director

Address: Department of Law, 11th Floor

65 Niagara Square, Room 1124

Office Hours: 9 a.m. - 5 p.m.

To contact the City of Buffalo ONA:

Call 716-851-4315 or 716-851-4054

Email Director Lazarin:

Email Ms. Tracy King:

Sign up for ONA List Serve